In the realm of business, some debates never seem to lose steam: the question about service-based versus product-based companies, their scaling potential, or strategies to move from one model to another. Some businesses clearly lean to one of these models, or adopt a well-defined hybrid approach. For others, however, the line between both models is blurred. This ambiguity brings a lot of confusion and misalignment when it comes to making strategic decisions.
The SW Engr.Institute has the DEV and SER modules of the CMMI constellation. An organisation may perform an AS-IS measurement of PA performance (capability and predictability) then performing a evolving SHOULD-BE analysis from the VoT, VoB, VoC. VoR.... et cetera. Then instantiate a disciplined and leadership sponsored CIP to optimise the performance to meet/ exceed the 'balance between SW product and service' to maximise organisational ROI with leveraging KPI's and SPC.
(apologies for all the acronymns, if interested I can elaborate)
The SW Engr.Institute has the DEV and SER modules of the CMMI constellation. An organisation may perform an AS-IS measurement of PA performance (capability and predictability) then performing a evolving SHOULD-BE analysis from the VoT, VoB, VoC. VoR.... et cetera. Then instantiate a disciplined and leadership sponsored CIP to optimise the performance to meet/ exceed the 'balance between SW product and service' to maximise organisational ROI with leveraging KPI's and SPC.
(apologies for all the acronymns, if interested I can elaborate)
Cheers